RingCentral Contact Center
RingCentral Contact Center Software Description
RingCentral offers on-demand business communication software that reduces costs and improves customer satisfaction. It is not only the best cloud contact center software in the world; it is also the fastest growing and most disruptive communications company on the planet. The RingCentral Contact Center enables you to streamline and manage all your contact center conversations and interactions—whether you’re using mobile or desktop devices. The platform offers real-time chat, call, SMS, and social media integration, as well as reporting tools.
The RingCentral Contact Center is designed to fit your needs with a choice of eight flexible plans—including a free trial option—and is backed by 24/7 customer support. This cloud contact center platform is used by enterprise companies to manage customer interactions. The software lets companies send and receive calls, SMS messages, and video calls from a centralized location. The application features automated call distribution, agent extension, SQL support, and more. It provides you various advantages like Omnichannel flexibility, integrated corporate directory, and set up intelligent routing, self-service support, tool support, customized workflows, and more to add.